TheSkiffView
BAD CALL
Telemarketers should observe list
Youre at home, the phone rings and you pick it
up. Is it a friend asking you to have lunch with him?
A family member? Nope, after a long pause and a few
hellos, a telemarketer comes on the line
and asks for someone with a last name similar to yours.
Its happened to all of us, and its one of
the major annoyances the information age has provided.
But it appears someone called the wrong person at dinnertime
and put the whole industry in danger. With speed unheard
of, the United States Congress passed legislation for
the creation of a do-not-call list.
Finally, something useful to middle-class America came
from the Capitol dome. Millions of people gleefully
signed up to stop hearing calls regarding aluminum siding
for their apartment.
The Direct Marketing Association brought the issue to
court and stopped the Federal Trade Commission from
enforcing the list or letting others use the list. Rather
than shift to other modes of advertising, theyre
trying to hold on to the annoying American institution.
The Federal Communications Commission took up the banner
and vowed to enforce the list. They started taking complaints,
and 250 were filed in the first eight hours of their
enforcement. They kept the list alive until yesterday,
when an appeals court judge returned enforcement powers
to the FTC.
The telemarketers should be applauded for voluntarily
observing the do-not-call list in the last week. By
their estimates, 90 percent of the numbers on the list
are already out of their databases. However, it makes
perfect sense considering the people on the list arent
very likely to buy anything.
The legal wrangling is far from over, but for right
now, the guys in the white hats are winning. We can
only hope the Justice system values the right to privacy
and a peaceful home as much as the general public does.
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