Thursday, January 23, 2003

Housekeepers duties reassessed due to expanding campus
Changes will save
TCU $2.5 million
over 10 years

By Sarah Chacko
Staff Reporter

University officials contend that housekeeping task reassignments will accomplish the same service at the same rate without resulting in job cuts.
Under the previous cleaning system, housekeepers did all of the cleaning duties on a given floor, said Joe Laster, director of Facility Services. Housekeepers worked in day and night crews to clean the academic buildings, he said. Over the next six months, “team cleaning,” a new program of zone cleaning, will be providing the campus community with “duty specialists,” he said.
“Duty specialists are assigned specific tasks instead of doing all tasks within a zone,” Laster said.
Chancellor Michael Ferrari said a team concept is necessary as the campus expands and for the special skills required for certain buildings and labs.
“Rather than having a person or persons assigned to a particular building to handle all maintenance and housekeeping functions, a team will be assigned to meet the various needs in various facilities,” Ferrari said.
The new process is designed to save work hours and eliminate preparation times for each assigned task in the current zone process, Laster said.
Despite saving work hours, these changes are not expected to result in layoffs or pay cuts, Laster said. A few housekeepers said they were worried their jobs may be replaced by contract workers.
Laster said Facility Services is trying to provide competitive services. If outside work was contracted, the current housekeepers would receive less pay and no benefits, he said.
“In this business there is always contract work that wants to encroach on the in-house cleaning,” Laster said.
However, Laster said there are no plans to head in that direction.
Shelton Riley, assistant director of Facility Services, said the changes are expected to save the university $2.5 million in housekeeping expenses over the next 10 years. The specialized training the housekeepers will go through will also make their job easier, Riley said.
Team members will usually remain on the same crews and work in the same buildings, Laster said. Facility services has six custodial crews, two day and four night, one special services crew and an administrative section that will undergo the change, he said.
Maricia Reeves, an administrative assistant in Sadler Hall, said she always addresses all her needs and requests to the housekeeping supervisor on her floor. But, she said a change of pace might be beneficial to keep the housekeepers out of a monotonous routine.
“As my mother used to say, ‘A new broom sweeps clean,’” Reeves said.
Sarah Chacko
s.e.chacko@tcu.edu


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